We see thousands of recovered refrigerators on a daily basis. Reach out to us and we will hunt it down.
Rare Part Request Form
To request a return, follow these steps:
A-Z Appliance Parts reserves the right to refuse any return that does not meet our policy guidelines or is deemed fraudulent.
At A-Z Appliance Parts, we prioritize fast and efficient shipping to ensure you receive your order as quickly as possible. All orders are processed and shipped within one business day.
Orders placed before our daily shipping cutoff time will be shipped the same business day. Orders placed after the cutoff time will be shipped the next business day.
To prevent delays and ensure successful delivery, please double-check your shipping address before submitting payment. We can only ship to the address provided at checkout.
We utilize trusted shipping carriers to ensure your package arrives safely and on time. Shipping methods may vary depending on the destination and size of the order.
Once your order has shipped, you will receive a tracking number via email. Delivery times vary based on the shipping method selected at checkout.
If your package is delayed or lost in transit, please contact the shipping carrier first using your tracking number. If further assistance is needed, you can reach out to us – support@a-zapplianceparts.com
Effective: March 18, 2025
We are happy to serve international customers and offer shipping options worldwide. However, please note the following:
This policy applies only to international orders—any orders shipped outside the United States, including Canada, Mexico, and other countries.
Some international orders may require additional shipping fees, while others may not. If additional fees apply, we will contact you with the details. If we do not receive a response within 2 days, the order may be canceled and refunded.
If applicable, the receiver is responsible for paying all duties, tariffs, and taxes imposed by their country’s customs authorities. We do not collect duties, tariffs, or import taxes at checkout. Customers must be aware of any applicable fees before ordering. We strictly adhere to customs regulations and will never undervalue a shipment or mark it as a gift.
If an international customer refuses to pay applicable duties and tariffs, the carrier will contact us to ask if we want to cover the charges. We will instruct the carrier to dispose of the shipment, and no refund will be issued.
International shipping times vary based on location and carrier. Customs clearance processes may cause delays beyond our control. We encourage customers to check with their local customs office for duty and tariff estimates before ordering.
In certain cases, particularly with low-value items, shipping costs may be disproportionately high. If this occurs, we may reach out to discuss available options before proceeding with the order.
By placing an order with A-Z Appliance Parts, you agree to these terms. We do not accept chargebacks or disputes related to duties, tariffs, customs fees, or shipping costs.
If you have any questions, please contact us before completing your purchase.
Appliance repairs are time-sensitive, and at A-Z Appliance Parts, we prioritize fast and efficient shipping. If you need to cancel your order, please contact us immediately at support@a-zapplianceparts.com.
Yes! Orders canceled before shipment will receive a full refund. However, due to our quick processing times, we recommend reaching out to us as soon as possible to request a cancellation.
If you receive a shipping confirmation email, your order is already on its way. Unfortunately, we cannot cancel shipped orders. However, once the item arrives, you can return it for a full refund.
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